FCC telemarketing laws include those statutes and regulations which are interpreted and enforced by the Federal Communications Commission. The most well known FCC telemarketing law is the Telephone Consumer Protection Act (TCPA). The TCPA is a harsh law, containing numerous technical and behavioral rules and prohibitions for call centers, sellers and debt collectors. For example, the FCC's TCPA telemarketing laws prohibit autodialing cell phones for marketing purposes without prior express written consent. Even non-marketing automated calls to cell phones require at least "express consent" (but not written). The FCC can fine companies up to $16,000 per violation. Private citizens can also sue companies directly under the FCC's telemarketing laws for up to $1,500 per call.
Ensure that your company complies with the TCPA and other FCC telemarketing laws by reviewing the TCPA regulations themselves, then speaking with FCC/TCPA legal counsel in order to avoid telemarketing fines and TCPA lawsuits. Consider enrolling in our online telemarketing compliance course.
*Some content on this page was made before the D.C. Circuit Court of Appeals’ March 2018 Decision, which can be accessed here: http://bit.ly/2HHTfND
FCC Telemarketing Laws